Dispatch and Delivery Information:

In-Stock Items:
  • Orders are carefully packed and dispatched within 1-3 working days after payment receipt.

Made-to-Order Items:
  • Products with a production deadline will be dispatched no later than the specified date, usually within 2-14 working days. Please note that shipping time is not included in this lead time.

Important Note:
  • In the event of any unforeseen delays, we will personally notify you of any changes to the dispatch or return date.

Thank you for choosing Tender Touch. Your satisfaction is our priority!